PHARMACY TECHNICIAN

CORE FUNCTIONS

  • Understand confidentiality with respect to patient/ client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and follow HIPAA guidelines regarding readily identifiable protected health information

  • Retrieving, pouring, counting, labeling, and reconstituting prescription medications

  • Accessing, inputting, and retrieving information through the Pharmacy’s computer network to maintain accurate records

  • Create accurate prescription labels

  • Obtain refill authorizations from prescribers

  • Process and prepare third-party insurance claims

  • Maintain accurate patient/ client profiles

  • Prepare reports related to sales, usage, and inventory

  • Comply with established procedures, rules, and regulations

  • Professionally answer phones and direct customer calls to the appropriate personnel

  • Accept prescriptions to be filled and ensuring that the PIC has the data necessary to fill the orders

  • Greet and assist customers, collect co-payments and help locate over-the-counter products

  • Recordkeeping related to inventories, receipts, purchases, and deliveries

  • Package and label products under the supervision of the PIC

  • Unpack and organize incoming merchandise, including sorting items that require special handling and restocking shelves

  • Check for outdated medications and notifying the PIC of low inventories

  • Handle customer problems/ concerns in a calm manner and referring them to the pharmacist accordingly and notify the pharmacist of any issues

  • Properly process pseudoephedrine sales and Medicare DME claims

  • Promoting teamwork, professional services and clear communication

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • High school diploma or equivalent.

  • Pharmacy technician license or pharmacy technician trainee license from the Texas State Board

  • Previous cashier experience

  • Strong communication and customer service skills

  • Work a flexible schedule, including evenings and weekends

  • Ability to read and transcribe pharmaceutical information

  • Stand for long periods of time, sit for intermittent periods of time

  • Bend, reach, climb, squat, lift, push, or pull a minimum of 40 lbs


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